Salesforce in AI answers
CRM Software · August 2026 edition · salesforce.com
Global rank
#3
of 27 brands
Visibility score
72.6
out of 100
Coverage
80%
72 of 90 answers
Named first
33
37% of answers
Across 30 brand-blind CRM buying questions asked to OpenAI, Gemini, Claude, Salesforce was mentioned in 72 of 90 answers, and was the first brand named 33 times.
Engine by engine
| Engine | Rank | Score | Answers | Share of voice |
|---|---|---|---|---|
| OpenAI gpt-5.4-mini | #4 | 66.3 | 22 / 30 | 14.0% |
| Gemini gemini-3-flash-preview | #2 | 84.0 | 28 / 30 | 18.3% |
| Claude claude-haiku-4-5 | #3 | 67.4 | 22 / 30 | 14.3% |
Best performing question
“What are the best CRM platforms for businesses?”
On Claude, Salesforce was mentioned first in the answer.
Most visible brands in CRM Software
See the full CRM Software rankingThis page measures how often Salesforce appears in AI-generated answers, across 30 buying questions collected in August 2026. It measures AI visibility only: market share, product quality and revenue sit outside its scope, and it stays independent of any endorsement or criticism of the product.
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